Danske Bank


Lene Kobbernagel

I strive to make people shine when they communicate. My favorite word is “Again”, because I believe in repetition as the perfect way to get success with changing your habits and reaching your goals.

Become a strong virtual communicator

Hi there, ambitious Regulatory Compliance People.

It was fantastic training you, and I loved your examples and questions.

I’ve filmed and gathered videos for you to create this Retention Program for you.

Here’s how you use it:

  • Commit yourself to 3 things

  • Watch the videos around that

  • Apply in every meeting from now on.

  • When you feel on top of things, watch a new video. Apply.

  • Talk to your colleagues about it. Ask for feedback.

Have fun with it
Lene

Commit yourself to three things :) No Yes
I will place a fist on top of my head to ensure that I am placed right in the image
I will use Bernie and speak to “him” most of the time
I will use the informal approach to the camera (diagonal, proximity)
I will use metaphors to loosen things up a little
I will use Rule of 3, and use my fingers to illustrate the 3 points
I will use hands to place topics and list-items in my surrounding space
I will use pauses after each meaning sequence: Say “Can you follow me?” Tacitly in your head
I will use WHY Stories: We are currently in a situation, and we strive to… , BUT unfortunately…. And the consequence is
I will externalize my expertise by saying: “Looking at this from a Compliance Experts Perspective, I can see that….. “ to make it your expertise knowledge talking
I will say: "I want to to support your ambition - and I sugges to do it this way instead" instead of saying No, that does NOT comply
I will use an involvement activity to grab attention in the opening

Slides

Download mine slides fra workshoppen (pdf).

 
Download Slides (PDF)

Videoerne

Tell your WHY Story Using Hands

Present Yourself in a virtual meeting

How to regulate seniors:)

Handling being blamed

Create a professional screen image

Looking at the Camera

Body posture: The “i”

body posture: Formal/Informal

Full stop pauses

Corridors

Make Keywords Stand Out

Rule of Three & Call-to-Action

Placing Hands

Cue Cards

Strong Examples